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Pad Measurements
Clarinets
Flutes
Piccolos
Saxophones
FAQ
Q. Do you supply installation instructions?
A. Basic instructions for installing our products are posted on our web site. Beyond that, send an email to: keith@shopforband.com
Q. How do I measure for pads?
A. We have the correct sizes for many instruments. Unfortunately, we sometimes are unsure what sizes to send for your particular brand or model of instrument. In that case, we will ask that you follow the instructions posted on our web site to measure. Beyond that, send an email to: keith@shopforband.com for more information.
Q. Why should I buy from Shop for Band?
A. Our instruments and supplies are better than most. There are many so called "bargains" on Ebay or other online auctions. We also compare local music stores and know our competition. Many of these "bargains" are disasters! We recondition almost all of what we sell. If it is NOT reconditioned and tested, we will tell you!
Our pads are top quality pads and we will help you with answers to your questions about installation.
Q. Does "one-size" fit all? If I buy pads for a flute will they fit any flute?
A. NO. Pads are not universal fit. You will need to specify the brand of your instrument. We can fit any instrument with pads. We have charts for the most common brands, but sometimes we recommend measuring because of unreliable charts. Generally we can fit the most common brands without measurement. If you get pads from us and they do not fit because of inacurate charts, we will exchange the pads without cost to you to ensure you have the correct pads for your project.
Q. Should I buy from my local music store?
A. Yes! By all means. However, we sell directly through the internet and offer substantial savings. We do not have a display room, store, or any of the overhead expenses that go with a storefront. The savings go directly to you.
Q. Do you have pads to fit my 1911 clarinet, sax, flute....
A. Yes. We are a pad distributor and have pads of all sizes. We have pad charts to determine the exact size needed for many instruments. In some cases we may request that you measure your pads. We will work with you to get exactly what you need.
Q. Do you offer advice about what to buy?
A. Yes, please send an email with your questions, age of student, experience level, price you can pay, or whatever. We will give you advice about what to look for. This is good information, even if you don't buy from us you should do this. Send email to keith@shopforband.com
Q. How long will it take to get my order?
Generally, your order will be shipped within 48 hours after we receive payment by money order or through PayPal.com. We will hold shipment for personal checks to clear. A small percentage of orders require pads to be made at the factory to fit the installation. These orders may take up to 10 days to ship.
Q. Can I return the product?
A. If it is undamaged, we will gladly accept returns within 21 days of purchase. Buyer is to pay shipping and handling.
Q. Should I buy a Wood Clarinet?
A. Wow! We get this one a lot! For some, it may make sense to buy a good quality "plastic" or "composit" clarinet. For beginning players who may need some time to learn how to care for a clarinet, the non-wood route may be your best starting point. I would recommend buying non-wood and using it until the student matures both in musical skill (sqwawks is squawks, right) and ability to take care of things. Then I'd consider buying a good wood clarinet and keeping the old non-wood clarinet for marching band (usually starts in high school), bad weather conditions, etc. Wood clarinets are sensitive to moisture, heat/cold changes, dropping (so are non-wood!).
One final word.... Be careful buying "New" clarinets on Ebay. Some of these are of very poor quality!
Q. Do you take trade-ins or buy instruments?
A. Yes. Send us an email with a full description and a picture, if possible. We will give you a quote for trade-in or purchase. Send email to Len@Shopforband.com
Q. What if some of the pads don't fit?
A. We will exchange any unused pads for the correct pads for your installation. There is NO CHARGE for this.
Q. How important is the glue (pad cement)?
A. VERY You must use a glue that will allow you to “seat” the pads. If you use contact cement, airplane glue, Elmer’s, or any other glue, you will make your project much more difficult. We recommend using the pad cement that we sell. It will allow you to apply a small amount of heat from a match or a lighter to the back of the pad cup to soften the glue and “seat” any pads that are not completely covering the tone holes on your instrument. You can buy the proper glue from our web site at the pad cement page.
Q. Does Shop For Band ship to countries other than USA?
A. YES We ship to all areas of the world.
Q. Can I call in my order?
A. We are not able to take phone orders. If you have problems using the web site you may call us at 480 216-6779.
Q. Can you send me a catalog?
A. NO Most of our products are listed on our web site. If you do not see what you need, please email us or call us at Len@Shopforband.com
Q. What are you doing to protect the environment?
A. We are continuing to do what we can to be "green". Whenever possible we are reusing the packaging we get from our suppliers. That's why you may sometimes receive your orders in what appears to be "old bags". It's not much, but we're trying not to send more plastic to the local landfill. We also are making fewer trips to the Post Office to limit our driving. We still go 3-4 times per week, but no longer make trips multiple times per day. Again, a small contribution, but we're doing what we can.
Q. Is my flute an "open hole"?
A. An open hole flute will have holes all the way through the metal pad cup on about 5 of the keys. Sometimes these are covered with plastic inserts. If you do not have holes all the way through the cups, it is NOT an open hole flute.
Q. Why do my flute pads have holes in the middle?
A. All flute pads for modern flutes have holes in the middle of the larger pads. The pads will attach with either clips or small screws with washers. Even when you get pads for a closed hole flute, they will have these holes.
Q. Do you have pads for my antique wooden flute?
A. Yes. You will need to measure the pads using the instructions for clarinet. Then order clarinet pads. The very old/antique wooden flutes had pads that did not have holes in the center like modern flutes (last 70 years?). We have successfully supplied pads for these to several customers.
Q. Should I peel off the protective covering on the pads?
A. NO, NO, NO. The "covering" is the protection for the felt in the construction of the pads. Our pads are ready to use when you get them! Do NOT peel the cover or attempt to reduce the size of the pads.
Q. Do you accept credit cards?
A. We accept all major credit cards through PayPal.com
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